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How to ask help for technical problems?

Asking for help in technical problems can end up in a lot of back and forth before even getting to the bottom of the issue. Here are some tips how to effectively ask for help.

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Logos of PyCon CZ, PyCon Finland, PyCon Sweden and PyCon Estonia

International Conference Speaker

I love sharing what I do and what I've learned, whether it's about technology or communities. Speaking in meetups and conferences is my favorite way of doing that since I can combine sharing stuff, learning stuff and meeting amazing people.

So far I have spoken mostly in Python conferences due to my love for the Python language but most of my talks are not language specific so I would love to talk in larger variety of conferences in the future as well.

I also regularly speak in meetups and other events.

Food items scrattered on the edges with text Helsinki Dev Lunch in the middle

Helsinki Dev Lunch

Helsinki Dev Lunch is a lunch gathering of software developers, students, hobbyists and other people interested in meeting developers, eating lunch and talking with people.

Started in August 2019, we come together once a month for the most casual developer meeting in the world. No corporate sponsorships, no agenda, no presentations - just great people and good food.

In the spring of 2020, the concept was adopted by developer communities in Tampere and in Turku.

A woman giving a presentation in front of an audience

Turku ❤️ Frontend

In December 2015, I set up for an adventure: I launched Turku ❤️ Frontend (pronounced Turku Loves Frontend) in a city where meetup and developer culture had dried out for a while.

Ever since, we've grown into a welcoming community of over 500 developers, designers and students in the Turku area – making us the largest and most active meetup in the region.

Monthly meetups, hackathons, happy hours, Code in the Dark tournaments and open source promotion campaigns, we've established our place in the Turku tech scene. A scene that has been rapidly growing and attracting new companies to open offices in Turku ever since we started.

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Talk: Communities in Marketing

I love sharing what I have learned from building products, communities and events. I gave this talk on the eve of my 30th birthday at Fraktio's Perjantaipresis event. Despite the text in thumbnail being in Finnish, the talk is in English.

For those, you who don't have time to watch 40 minutes of talk, I also wrote a blog post that summarizes the learnings.

If your company needs help in building a meaningful community to strengthen your relationship with your customers, get in touch.

Red Golden Gate bridge with a blue sky in the background

From Finland to Silicon Valley and Back

I've been forged in the hot fires of software development. From fast-growing SaaS startups to Finland's top consultancy, I'm afraid of no challenges.

In 2014, I moved to San Francisco to work at Chartio, a Y Combinator alumni startup, as one of their early employees. Working in a fast-growing startup taught me valuable lessons about customer-centricity and building quality SaaS products.

More recently, I've put those skills in work at Futurice, one of Finland's top software consultancies, working as a full-stack web developer. I build full-feature solutions to demanding clients in healthcare and sport industries.

What people have said about me?

Closeup of Arielle looking at the camera holding a tea cup
Arielle Tannenbaum
Community Strategist
"I chose him to be one of 10 Hosts in our Slack community of over 4,000 members, and he has constantly impressed me over the past 6 months. He brings warmth to each of his interactions, and is always thoughtfully supporting every member he meets."
Dave sitting in a chair
Dave Fowler
"Juha-Matti has been an absolute pleasure to work with during his year at Chartio. He's an excellent, bright, pragmatic and motivated engineer. He was always excited about his work, and always incredibly productive."
Linda looking at camera, black background
Linda Liukas
Rails Girls and Hello Ruby
"In a short time Juhis has become an irreplacable part of the Rails Girls Community. He knows how to steer volunteer excitement into tangible projects, and gets stuff done whatever the size, scope or geographic location of the project. Juhis is very self-driven and understands the dynamics of community management well."
Portrait of Konsta
Konsta Weber
Boost Turku
"Juha-Matti really manages the community with all the sides necessary, attracting new members, getting the actives to commit more and helping our startups fly. His shift from an engineer to the community side is visible in his ability to communicate to tech people."

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Let's Get In Touch!

Send me an email at and let's talk about how I can help you reach your users, understand their needs and desires and build more meaningful relationship with your community.

And if you're interested in learning more about community building and technology, I share my learnings openly in Twitter and in my blog.

What's up with Juhis?

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